Drupal.org can be a little overwhelming and it might not be obvious that there are "how-to" pages providing information how to interact with the community. Here are a few recommended reading regarding submitting issues.

• How to troubleshoot (read this first) http://drupal.org/node/72108
• HowTo: Make A GOOD issue report at http://drupal.org/node/73179
• How to report bugs effectively at http://drupal.org/node/19279