Task Analysis
If you just finished the process analysis, you are well on your way to knowing what taskstypically made up of a set of steps or activities and end with a specific output. A series of tasks define a process. your audience or users will perform on your site.
Processes and tasks are obviously closely related. Tasks make up processes. The process analysis focused on the big picture when it comes to tasks and if/how your site supported tasks. Now it is time to get into the details of those tasks.
